Shipping Policy
Effective Date: January 6, 2025
At Blinsopic, we are committed to ensuring that your gourmet products arrive safely and promptly. Please read the following information regarding our shipping policies:
1. Order Processing
Once your order is placed, we strive to process and ship it within 1–2 business days (excluding weekends and holidays). You will receive an order confirmation email once your purchase is complete, followed by a shipping confirmation email when your order has been dispatched, along with tracking information where applicable.
2. Shipping Rates & Methods
Shipping costs are calculated at checkout based on the delivery address, order size, and the shipping method chosen. We offer a range of shipping options, including:
- Standard Shipping: Delivered within 5–7 business days.
- Expedited Shipping: Delivered within 2–3 business days.
- Express Shipping: Delivered within 1–2 business days.
Please note that shipping times may vary depending on your location and the carrier used. Shipping costs and delivery times will be displayed during checkout before you confirm your order.
3. Shipping Destinations
We currently ship within the United States and to select international locations. For international shipping, additional fees such as customs duties, taxes, or import fees may apply, and the customer will be responsible for paying these charges upon delivery.
If we do not currently offer shipping to your location, please contact us at info@blinsopic.com, and we will do our best to accommodate your request.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your order’s progress through the carrier’s website. Please allow up to 24 hours for the tracking information to be updated after the shipping confirmation email is sent.
5. Handling Delays
While we aim to fulfill and deliver orders promptly, please be aware that delays may occur due to high order volume, weather conditions, or issues with the shipping carrier. Blinsopic is not responsible for delays caused by the carrier or circumstances outside of our control. However, we will assist you in tracking and resolving any shipping issues to the best of our ability.
6. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at info@blinsopic.com. We will work with you to resolve the issue, either by issuing a refund, sending a replacement, or taking other appropriate actions depending on the situation. Please provide us with relevant details, such as order number and photographs of damaged items, to expedite the resolution process.
7. P.O. Box & APO/FPO Shipping
We can ship to P.O. boxes and military APO/FPO addresses. If you choose to ship to a P.O. Box or APO/FPO address, please ensure you provide the correct and complete information, as delivery times may be longer and shipping options may vary.
8. Shipping Restrictions
Certain products may have shipping restrictions based on your location. If a product is restricted from being shipped to your address, we will notify you before processing your order and offer alternatives or a full refund.
9. Customer Responsibility
It is the customer’s responsibility to provide accurate shipping information at checkout. Blinsopic is not responsible for delays, misdeliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.
10. Shipping Address Changes
If you need to change the shipping address after your order has been placed, please contact us immediately at info@blinsopic.com. While we will make every effort to accommodate address changes, we cannot guarantee that the request can be fulfilled once the order has been processed or shipped.
11. Returns & Refunds
For information on returns, refunds, and exchanges, please refer to our Refund and Returns Policy. Items returned due to customer preference will be subject to the return shipping costs.
This Shipping Policy ensures your customers are fully informed about the shipping process and sets expectations for delivery times, costs, and other important details. You can adjust it further based on your specific shipping practices and location.